Heroes PMS vs Stayntouch
Stayntouch suits mid-size hotels and groups that want a mobile-first PMS with many integrations and accept quote-based pricing. Heroes PMS suits properties that want public prices, built-in operations and AI tools, in 14 languages.
TL;DR
- No public price list on the main site; Stayntouch is quote only.
- A vendor test page shows $12 per room per month (PMS) and $17 (bundle); it may be outdated.
- Third parties report a monthly minimum of about $250-$300 and a $550 starting price on review sites.
- Implementation starts at $3,000 for up to four integrations on the test page; card fees come on top.
- No free plan or trial found; contract terms are negotiated or 'no commitment' depending on the source.
Prices checked on November 15, 2026 — estimates, not quotes.
Heroes PMS vs Stayntouch, feature by feature
| Feature | Heroes PMS | Stayntouch |
|---|---|---|
| Price, 10 rooms / month | $69 – $119 | ≈ $275 |
| Price, 40 rooms / month | $149 – $259 | ≈ $480 |
| Trial / free plan | Free plan up to 10 rooms, no card + live demo | — |
| Visual booking calendar (Gantt) | ✓ Yes | ✓ Yes |
| Native iOS & Android app | ✓ Yes | ½ Partial |
| Two-way channel manager | ✓ Yes | ✓ Yes |
| Direct booking website | + Add-on | + Add-on |
| Unified guest inbox (OTA + email) | ✓ Yes | ? Not verified |
| AI replies to guests | ✓ Yes | ✓ Yes |
| Built-in dynamic pricing | ✓ Yes | ½ Partial |
| Housekeeping | ✓ Yes | ✓ Yes |
| Team chat / walkie-talkie | ✓ Yes | ? Not verified |
| Online payments | ✓ Yes | ✓ Yes |
| Multi-property | ✓ Yes | ✓ Yes |
| Monthly, no annual contract | ✓ Yes | ? Not verified |
Stayntouch prices: sourced estimate, checked on November 15, 2026 (details below). Heroes prices: Business – Premium plans.
“Not verified” means we found no public information — not that the feature is missing. Spotted a mistake? Tell us and we fix it within 48 hours. Contact
This guide compares Stayntouch with Heroes PMS, a Stayntouch alternative. Stayntouch is a cloud PMS for independent hotels, hotel groups and management companies. Heroes PMS is a cloud PMS for hotels, guesthouses and rentals, priced by room count.
Stayntouch plans compared
| Plan | Best for | What you get | Reported price |
|---|---|---|---|
| Stayntouch PMS | Hotels that already have a channel manager and payments | Front desk, reservations, mobile housekeeping, financials, groups, reporting, Stayntouch Pay module, Connect APIs, unlimited integrations, support | ≈ $12/room/month (vendor test page) |
| Stayntouch 2.0 | Hotels that want one bundle | PMS plus Pay module, booking engine, channel manager and kiosk | ≈ $17/room/month (vendor test page) |
| À la carte add-ons | Adding single modules | Booking engine, kiosk, ID scanning and facial recognition | From ≈ $1/room/month (booking engine $1, kiosk $3, ID scanning $2) |
| Implementation | Every new customer | Project manager, up to 4 integrations; extra integrations $1,000 each | From ≈ $3,000 (vendor test page) |
What it really costs, by property size
| Property | Stayntouch setup | Stayntouch / month | Payments | Heroes PMS / month |
|---|---|---|---|---|
| 10-room guesthouse | From ≈ $3,000 implementation (test page) | ≈ $275 (reported minimum), $120 at $12/room | Interchange + 1.10% (Visa/Mastercard), test page | Free $0 or $69 – $119 |
| 20-room boutique hotel | From ≈ $3,000 implementation | ≈ $275-$340 (third-party estimates) | Interchange + 1.10% (Visa/Mastercard), test page | $89 – $149 |
| 40-room independent hotel | From ≈ $3,000, more with extra integrations | ≈ $480-$700 (with integrations, third-party) | Interchange + 1.10% (Visa/Mastercard), test page | $149 – $259 |
Heroes PMS: Business – Premium plans at list price, no setup fee.
Stayntouch hidden costs
- !Implementation is billed separately: from about $3,000 for up to four integrations on the vendor test page, then $1,000 per extra integration.
- !A monthly minimum is reported by third parties, so small properties pay more per room.
- !Booking engine, kiosk and ID scanning are paid add-ons unless you take the 2.0 bundle.
- !Card fees apply: interchange plus 1.10% for Visa and Mastercard, 3.95% blended for other brands, and $15 per chargeback (test page).
- !Quotes rise with the number of integrations, according to a third-party report.
- !On-site training is priced separately, from about $2,500 for three days plus travel.
To be fair: Stayntouch is a serious hotel PMS: it offers chain management, a very large integration layer, mobile housekeeping and check-in, kiosks and 24/7 support, which suits mid-size hotels and groups better than a small-property tool.
Stayntouch vs Heroes PMS pricing
| Factor | Stayntouch | Heroes PMS |
|---|---|---|
| Pricing model | Per room, quote only; minimum and implementation fee reported | Public prices by room count, no booking fee |
| Monthly range (10–40 rooms) | ≈ $275 to ≈ $700 (estimates) | $69–$259 (Business to Premium) |
| Free plan / trial | None found; demo and quote | Free plan up to 10 rooms, no card, plus a live demo |
| Contract | 'No commitment' on a test page; negotiated per a third party | Monthly, cancel any month, no setup fee |
| Channel manager | Available, in the 2.0 bundle or via integrations | 1 OTA on Business, 5 on Premium, unlimited + Vrbo on Ultimate, or $1.5/room |
| Booking engine | Add-on, about $1/room/month (test page) | Booking website at $12/property/month |
| Revenue management | Rate module; third-party tool usually needed | AI yield included on Premium, or $0.8/room |
| Payments | Stayntouch Pay, interchange + 1.10% (test page) | Payment links (Stripe, ABA PayWay…), provider fees only, no Heroes commission |
| Mobile apps | Mobile-first web PMS; native app not documented | Native iOS and Android apps, housekeeping app with photo reports |
What Heroes PMS offers
Heroes PMS is a cloud PMS for hotels, guesthouses, serviced apartments and vacation rentals. It focuses on Southeast Asia, comes in 14 languages and has native iOS and Android apps.
Prices depend on room count. A Free plan covers one property with up to 10 rooms. Paid plans are billed monthly, with no long-term commitment. Tools include a Gantt planning board, a housekeeping app, team chat, POS, a unified guest inbox and AI guest replies.
What Stayntouch offers
Stayntouch covers front desk, reservations, housekeeping, revenue, groups, financials and reporting in one cloud PMS, with chain management for multi-property operators. It also sells a booking engine, channel manager, Stayntouch Pay, check-in kiosks and AI-assisted guest messaging.
Its Integration Hub claims more than 1,400 interfaces, and open APIs let hotels connect payments, door locks and other systems.
Price comparison (estimate)
Stayntouch publishes no prices on its main site. An unlinked vendor test page shows $12 per room per month for the PMS and $17 for the bundle with payments, booking, channel manager and kiosk, while third parties report a monthly minimum of about $250-$300. Implementation, quoted separately, starts at $3,000 on that test page, and card fees are extra. Treat all figures as estimates.
Heroes PMS is free up to 10 rooms. For 10 rooms, Business costs $69/month and Premium $119, with Ultimate on request. For 40 rooms, they cost $149 and $259, with no booking fee.
Stayntouch pricing model: per room; quote only on the vendor's main site, with a vendor test page and third-party reports showing per-room rates, a monthly minimum and separate implementation fees. The main site lists no prices (quote only). An unlinked vendor page labelled 'pricing page test' (checked 2026-11-15) shows PMS at $12 per room per month, 'Stayntouch 2.0' (PMS, Pay, booking, channel manager, kiosk) at $17, add-ons from $1 (booking engine $1, kiosk $3, ID scanning $2), card fees of interchange + 1.10% for Visa/Mastercard and 3.95% blended for other cards, implementation from $3,000 for up to 4 integrations, 'No terms, No Commitment', and a 'low minimum' without a figure. This page is a test page and may not reflect current prices. Roommaster (a competitor) estimates $6-$12 per room per month with a monthly minimum of about $250-$300: 15 rooms about $275, 45 rooms about $550-$700 with integrations. Capterra and Software Advice list a starting price of $550/month. 10 rooms = the reported minimum (about $275, excluding implementation and card fees); 40 rooms = 40 x $12 (about $480, excluding add-ons, implementation and card fees). Confidence is low. Checked on November 15, 2026; add-ons and taxes excluded unless stated. source 1, source 2, source 3, source 4 · All our prices
Choose Stayntouch if…
Choose Stayntouch if you run a mid-size hotel or a hotel group, need deep integrations and multi-property tools, and are comfortable with a quote and a paid implementation.
Choose Heroes PMS if…
Choose Heroes PMS if you run a hotel, guesthouse or serviced apartments and want public room-based prices, a free plan, and housekeeping and team tools.
Bottom line
Stayntouch is a capable hotel PMS for mid-size hotels and groups, but pricing is quote only and implementation is billed separately. Heroes PMS is free up to 10 rooms and $69–$119 at 10 rooms, with public prices and AI yield on Premium.
Moving in
Implementation is quoted separately; the vendor describes a dedicated project manager and roughly one month for a single property (30-45 days for a portfolio). Export formats not documented in sources checked.
You import your bookings and guests yourself from a CSV or Excel file (onboarding support is included for one month on Premium and Ultimate), and the two systems can run side by side until the changeover date you choose.
The moment that matters is not the import — it is the first week. That is why billing is monthly with no commitment: enough time for a full arrival-and-departure cycle with your real team, on your real bookings.
Frequently asked questions
How much does Stayntouch cost?
Stayntouch is quote only. A vendor test page shows about $12 per room per month, and third parties report a monthly minimum of roughly $250-$300 plus implementation. Heroes PMS costs $69 per month for 10 rooms on Business, or $0 on Free.
Does Stayntouch have a free trial?
None was found; buyers request a demo and a quote. Heroes PMS has no trial on paid plans but offers a free plan up to 10 rooms and a live demo.
Does Stayntouch require a long-term contract?
A vendor test page says no terms and no commitment, while a third-party source lists contracts as negotiated. Confirm the term in writing. Heroes PMS is billed monthly with no commitment.
Does Stayntouch include a channel manager?
Yes, a channel manager is part of the product line, bundled in the 2.0 offer on the vendor test page and also reachable through integrations. On Heroes PMS, channel manager access starts on Business with 1 OTA, or $1.5/room.
How long does it take to move to Stayntouch?
The vendor describes about a month for one property and 30 to 45 days for a portfolio, with a dedicated project manager and a separately quoted implementation fee. Heroes PMS data import is self-serve (CSV/Excel).
Who is Stayntouch best for?
Mid-size independent hotels and hotel groups that value integrations, mobile front desk and multi-property tools. Small properties under about 10 rooms may find Heroes PMS cheaper, since the plan is free up to 10 rooms.
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All comparisons
Stayntouch is a trademark of its owner, used here for comparison only. Heroes PMS is not affiliated with Stayntouch. Public information checked on November 15, 2026; it may have changed since.
See it on your own data
A free plan for up to 10 rooms, no card required — or a demo where we open your questions one by one.